The Physicians’ Clinic of Iowa is seeking a Business Office Clerk to work full time in our Central Business Office with Medical Group Solutions.

 

Responsibilities will include, but are not limited to: 

• Serve as a switchboard operator, effectively assessing patient needs and directing inquiries to the appropriate personnel for assistance
• Coordinate the release of requested records to insurance companies for documents outside the scope of the medical records department.
• Receive, sort, and process incoming mail and insurance claim forms, ensuring all necessary reports and documentation are accurately attached.
• Prepare and copy Explanation of Benefits (EOBs) for the submission of secondary insurance claims.
• Open and distribute incoming patient account mail to the appropriate team members.
• Process and post insurance refund requests in accordance with departmental guidelines and payer policies.

 

Requirements: 

• Applicants should possess strong communication and customer service skills as well as a high level of comfort working with computers and various software.  
• The qualified individual will be patient focused and must work well with team members.  
• Experience working in a medical (or other) office performing similar functions is a plus.   

 

We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program. 

 

PCI is E.O.E. 

Pre-employment drug screen and background check required. 

PCI is a drug and tobacco free workplace.