To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY:  

The IEC Technician is responsible for preparing the facility for events, staff events, and post-event clean-up. Incumbent is expected to be personable and organized, as they will work with both internal and external rental clients.  

UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence.

• Prepare facility for shows, including setting portable stalls, and operating equipment as needed
• Pitch stalls and clean up facility post event
• Collect necessary paperwork from rental clients, generate invoices and fulfill contractual obligations on behalf of the IEC.
• Coordinate event details including setup, teardown and check-in for shows and events
• Serve as liaison between show manager and IEC during events.
• Deliver bags of bedding
• Staff shows during events, including nights/weekends/holidays, dictated by the event schedule
• With the proper training employee will assist in building routine and preventative maintenance items such as lights, HVAC filters, custodial maintenance, and other duties assigned.
• Proactively search out and submit maintenance related items through the work order system.
• Assist in small scale projects such as stall repairs to ensure a safe environment for livestock, fence repairs, grading and minor repairs to equipment
• Contribute to social media account management 
• Update IEC Calendar of events 
• Organize, contribute and staff in-house events
• Assist Manager, Operation Coordinator and Lead with designated equipment training, emergency management training, attend continuing education events, creating training and organizational documents, and keep up with Forklift Certification.
• Document, organize and order IEC custodial supplies
• Answer urgent or emergent calls
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
• Must be an enthusiastic, self-motivated, and energetic individual with the ability to meet and deal effectively and courteously with clients, College personnel and all members of the community.
• Must be proactive, organized and take an active role with coordination of all events in the IEC.
• Assume responsibility; deal effectively with problems, and exercise independent judgment when making decisions.
• Demonstrate a high degree of flexibility and may occasionally be required to work off hours short notice.
• Must be able to work effectively in an environment where work interruptions occur frequently.
• Exceptional customer service skills with a team oriented positive attitude.
• Comply with all facilities related safety training and working conditions 
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.  

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Light to medium work.  Position involves exerting up to 50 pounds of force occasionally (10-33%); up to 40 pounds frequently (34-66%); and up to 10 pounds constantly (67-100%) to move objects.  Physically able to perform constant (67-100%) and routine stooping, bending, reaching, standing, walking, pushing, pulling, lifting and grasping.  Occasional (10-33%) crawling and kneeling.

Potentially subject to bio-hazardous waste; chemical waste; moving mechanical parts; electrical current; working on scaffolding and high places up to 25 feet; atmospheric conditions that may affect the respiratory system or the skin; fumes, odors, dusts, mists, gases or poor ventilation; noise; and vibration; and inside and outside environmental conditions.

Person in this position must satisfactorily complete Kirkwood's Blood Borne Pathogens training because of the potential exposure risk to blood or body fluids.  Must satisfactorily complete Kirkwood's CPR/First Aid training and Right-to-Know program as a member of the Emergency Response and Control Team.

• High school diploma or equivalency plus two years related experience; or an Associate’s degree in a related field.

• Excellent Customer service and people skills required.  
• Ability to learn to operate a tractor, skid steer, and forklift

• Must be able to lift up to 40 lbs.

LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED: 

• Certified Forklift operator certificate required after 90 days of employment 

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Proficiency in various Microsoft Office systems, including but not limited to Word, Excel, PowerPoint required
• Experience in the equine industry and/or event management
• Ability to maintain and operate a tractor, skid steer, and forklift required