Client Care
Fairfax State Savings Bank
In Iowa, neighbors help neighbors and that’s the way Fairfax State Savings Bank works. It’s just the neighborly thing to do for a bank that’s right here. A lot of things have stayed the same about us since we were first chartered in 1924.
Duties and Responsibilities:
- Process customers’ deposits, withdrawals, loan payments, loan & cash advances, issue cashier’s checks, recording night and mail deposits, redeem savings bonds.
- Balances cash drawer accurately/consistently and verifies cash totals. Investigates and resolves out-of-balance conditions.
- Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
- Assist customers with safe box procedures.
- Assist with coin machine duties.
- Answer phone.
- Complete special requests by closing accounts, taking check orders, selling gift or travel cards, filling in wire transfer requests.
- Assist customers with online banking needs such as password resets and basic functionality questions.
- Fill in maintenance forms for CIF and account changes: address, phone, email, etc.
- Answer questions in person or by phone and referring to other bank services as necessary.
- Routinely provide customers with necessary account information.
- Travels to other extension office location(s) as needed.
- Maintain teller machines; scanners, receipt printers, coin counter and currency counter
Qualification Requirements:
- High school diploma.
- Cash handling experience preferred.
- Well-developed customer and interpersonal skills.
- Ability to speak clearly, understandably, and listen to customers/prospective customers and co-workers.
- Ability to organize and prioritize tasks.
- Ability to question customers to determine their banking needs.
- Working knowledge of web based technology and Microsoft Office.
Work schedule is Monday-Friday and on a Saturday morning rotating basis.
Job Benefits:
Fairfax State Savings Bank offers a family friendly working environment. Benefits offered to our Full Time Employees include health, dental, vision, 401k, paid time off, paid holidays, short term disability and 100% employer paid life insurance and long term disability.
Job ID: 98716
Posted 9 days ago