To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY: 

Provide direct assistance to the President’s Office and perform a variety of administrative duties requiring independent decision making, ability to exercise good judgment and use of critical thinking skills. Serves as a liaison between the President’s Office and a variety of internal and external groups and conducts special projects for the President and Chief of Staff. Performs administrative tasks relieving the President’s Office of administrative detail by receiving and handling inquiries, complaints, and requests related to college activities from staff, faculty, and students. Perform the duties and responsibilities as delegated by the college President and Chief of Staff. This position has the responsibility of maintaining the daily operations of the President’s Office. Responds to requests for assistance in preparing correspondence and reports, disseminating information, handling contracts and other legal matters, setting up meetings, and coordinating travel arrangements for staff and Board members. 

UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence. 

• Duties and tasks reflect substantial variety and complexity. 
• Resolve complex and routine inquires. Respond to requests for information from President, Cabinet, Board of Trustees, the Kirkwood Facilities Foundation Board of Directors, local and state officials, the press and general public.
• Handle questions, issues and requests on the President’s behalf.
• Coordinates projects for the President to ensure follow through and timely completion of work. May be required to coordinate activities with other College departments and outside agencies. 
• Responds to routine requests and matters not requiring the President’s attention.
• Coordinate travel arrangements for the President’s Office and Board of Trustees
• Exercise discretion in screening and receiving visitors and telephone calls.
• Handle sensitive and confidential information with integrity
• Compose non-routine and routine correspondence
• Assist the President’s Office with preparing agendas, materials, packets and minutes for college boards and committees.
• Assist the President in compiling materials required for the monthly Iowa Community College Presidents’ meetings
• Perform various liaison duties with members of the Board and Cabinet
• Perform as coordinator for all Presidential events such as the legislative reception, presidential advisory committee, and day on the hill as a few examples.
• Support legislative activities by coordinating meetings with elected officials and assist with preparation of legislative materials.
• Make independent decisions regarding planning, organizing and scheduling of work
• Serves on College committees and task teams as requested. 
• Notary duties as assigned
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Have the ability to assume responsibility, deal effectively with problems and exercise good judgment when making decisions.
• Ability to coordinate multiple schedules and appropriately schedule meetings to take into account travel time, preparation and schedule flexibility. 
• Possess strong organizational skills, ability to work efficiently and accurately in an atmosphere of frequent interruption. Deal positively and effectively with deadlines and show flexibility in changing from one task to another quickly.
• Establish and maintain good working relationships with administrators, board members, colleagues, staff, students, and the general public.
• Be self-motivated, energetic, and detail-orientated with a positive attitude and have a professional appearance.
• Ability to process, maintain and discuss with the President sensitive and confidential information with strict confidentiality.
• Flexible schedule
• Excellent communication skills
• Must be able to work independently with little direction and strong sense of urgency
• Friendly personality, “Can do” attitude
• Excellent interpersonal skills to deal effectively with internal customers, clients and vendors either in person or on the telephone.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. 

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. 

• Associate's degree with Postsecondary administrative professional training and/or five or more years previous office administration experience required. 
• Previous experience working within an upper-level supervisor’s office required. 
• Personal computer software knowledge and experience required. 

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Previous experience in an educational setting preferred.
• Experience with the full suite of Microsoft Office applications.