Operations Manager
Open Heartland
About Open Heartland
Open Heartland is a nonprofit organization dedicated to building community, connection, and opportunity for immigrant, refugee, and under-resourced families. We provide a welcoming environment where families thrive through programming, volunteer engagement, food access, cultural celebration, and resource sharing.
We center dignity, belonging, and empowerment in everything we do.
We are seeking an Operations Manager who shares our mission and values; a collaborative, organized leader who will keep daily operations running smoothly and ensure that every part of our work consistently supports the families we serve.
The Operations Manager serves as the organizational lead for day-to-day operations while acting as a trusted Community Resource for immigrant and refugee families. This individual ensures that Open Heartland’s programs, partnerships, volunteers, and services operate smoothly and in alignment with our mission.
The Operations Manager builds relationships across the community, connects families to resources, supports volunteers, and serves as the primary liaison between the Leadership Team, Special Program Committees, and the Board of Directors.
We are seeking a collaborative, highly organized leader who understands the strengths, challenges, and resilience of immigrant communities.
Schedule Requirements
Required On-Site Hours:
- Monday: 12:00 PM – 5:00 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 10:00 AM – 2:00 PM
- Thursday: 10:00 AM – 2:00 PM and 5:00 PM – 7:00 PM
- Friday: 10:00 AM – 2:00 PM
- Remaining 14 hours: Flexible; must include availability for programs, events, and community meetings.
Salary:
- $45,000/year
Key Responsibilities
1. Community Resource & Engagement
- Serve as a welcoming and trusted point of contact for immigrant and refugee families.
- Connect families to community resources, services, and partner organizations.
- Represent Open Heartland at community events and with partner organizations.
- Assist in delivering presentations about Open Heartland to community groups.
- Build and maintain strong relationships with local partners and collaborators.
2. Volunteer Oversight
- Train and support volunteers in alignment with organizational values and safety practices.
- Foster a positive, inclusive, mission-driven volunteer culture.
- Track volunteer hours and engagement metrics.
3. Special Programs Management
- Oversee all special programs, including ESL, Folklórico, Mobile Health Clinics, Women’s Wellness, Teen Mental Health Support, and other emerging initiatives.
- Coordinate program logistics, scheduling, materials, and volunteer support.
Click apply now to email your resume today!
Start Date:
- April 1-15, 2026
Benefits
- Paid Time Off (vacation, personal and sick leave)
- Supportive, mission-driven, community-centered work environment
- Opportunities for professional development and leadership growth
- Meaningful work serving immigrant and refugee families
Application Instructions:
Please complete the following and submit by March 23, 2026:
Operations Manager Employment Application
Position Type: Full-Time (40 hours/week)
Salary: $45,000/year
Reports To: Board of Directors
1. Applicant Information
Full Name: ________________________________________________________________
Address: __________________________________________________________________
City: _______________________________ State: _________________ Zip: ____________
Phone Number: ___________________________________________
Email Address: ___________________________________________
Preferred Method of Contact: ☐ Phone ☐ Email ☐ Text ☐ WhatsApp
2. Eligibility & Availability
Are you legally authorized to work in the United States?
☐ Yes ☐ No
Are you able to work the required on-site hours?
- Monday: 11:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 2:30 PM
- Thursday: 9:30 AM – 2:30 PM and 5:00 PM – 7:00 PM
- Friday: 9:30 AM – 2:30 PM
☐ Yes ☐ No
Are you available for additional flexible hours to participate in community events and meetings (may include evenings and weekends)?
☐ Yes ☐ No
3. Education
Highest Level of Education Completed:
☐ High School
☐ Associate Degree
☐ Bachelor’s Degree
☐ Graduate Degree
☐ Other: ____________________
Institution(s): _____________________________________________
Field(s) of Study: _________________________________________
Relevant Certifications or Training:
4. Language & Cultural Competency
Are you bilingual or multilingual?
☐ Yes ☐ No
If yes, please list languages and level of fluency:
Describe your experience working within immigrant and/or refugee communities (lived experience welcomed):
5. Professional Experience
Please list relevant nonprofit, community organizing, operations, or program management experience.
Most Recent Employer
Organization: _______________________________________________
Position Title: _____________________________________________
Dates Employed: ____________________________________________
Key Responsibilities:
Reason for Leaving: _________________________________________
6. Position-Specific Experience
Please respond briefly to the following:
A. Community Engagement
Describe your experience serving as a community resource or building partnerships with local organizations and businesses.
B. Volunteer Oversight
Describe your experience recruiting, training, or supervising volunteers.
C. Program & Event Management
Describe your experience overseeing programs (e.g., English as a 2nd language, wellness programs, youth support and enrichment, cultural programming, leadership development)
D. Food Access & Inventory Systems
Describe any experience with food ordering, inventory systems, logistics, or dignity-centered distribution practices.
Operations Manager
Open Heartland
Job ID: 100443
Posted Today
